Best IVR Service Provider Company in Noida

IVR Service Provider in Noida-ITSolution4India.com

In the metro city Noida of uttar-pradesh, today businesses choose for making support easy in way that can handles large numbers of queries with their customers globally. The ITSolution4India IVR Call services is the key solution to the businesses to manage this type of complications while holding a organization who deals with large numbers of customers. For small businesses they neglect in starting phase but later they will need also to fulfill the required handling technology.

The organization choose ivr services to provides structured keypress department selection in a way that user or customers call redirect to desired department in which he wants to raise the technical issue or need help from the specific departments.

Examples :-

• Razorpay :- razorpay is an Indian payments gateway startups who provides services for collecting between users to business, or business to business, etc. in this they had large numbers of users, then multiple issues arises while transacting payments like timeout, payment confirmation, payment success but showing failed in this they required customers support team then they need ivr services to manage large numbers of queries from multiple departments like onboarding, documents verifications, display names, payments disbursements, etc
• Bankings :- in banking or fintech organization which provides services like bank account, transactions money accounts statements, loans, fixed deposits, credit cards, debit cards, etc while providing services having large users base then they need customers support service to provide the they migrate to IVR services to fulfill this necessity to their customers, etc
• Life Insurance:- In organizations like policy bazaar in which they provides services like Two wheeler policy, health policy, three wheeler policy, shop policy, etc they providing services to large numbers of peoples so they need ivr services for their customers support team to handles these things which make their works reduces.

In generally there we provides ivr services of two categories like inbound and outbound services. In inbound the users or customers will call the customers support team with their dialers but in outbound the system will initiate the call from the portal after the contacts fill is uploaded or submitted. You can also check the analysis of the your account like how may calls are sent or received, accounts balance, responses, api keys usages, etc

Process for IVR Services

• Account Creation:- first the business needs account registration with some basic details
• Account Verification:- after documents uploads you entity or business documents will get verified by our dedicated onboarding team.
• Account demonstration:- after onboarding our dedicated team will help and guide you to how to use our ivr panel.
• Template creation:- after login to ITSolution4India IVR Portal the entity have to create a template which is structure for making ivr call like upload recorded audio which will feature in call.
• Template approval:- this will get approved within minutes only have wait some times
• Campaign creations:- after template approval for sending a ivr call the entity should have to create a campaign for desired date and timing in which he wants to initiate.
• Campaign scheduling:- entity can also schedule the date and timing in which he wants to serve to their customers or users
• Api documentation:- we also provides api documentation in with entity can integrate with their website or app for making calls.
• Notifications:- all notifications regarding ivr calls the entity will get notified by email alerts, sms alerts or with WhatsApp alerts also.

Nowadays ivr is an part of necessity for a small medium to large enterprises to scale their support system by integrating this. All major companies like amazon, flipkart, meesho, razorpay, shiprocket, pnb bank, sbi bank, au small finance bank, karnatka bank, etc.

Are you ready to ring the bell of support or making conversions or sales by leads then switch to ITSolution4India IVR Services. Schedule a demo call today with our dedicated tema who will guide you and onboard you entity faster.

Contact us Today

• Email:- Support@itsolution4india.com
• Contact:- +91 9711347474